The free audit · Step one

Two numbers every store owner should know. Free, in 24 hours.

One: when people ask ChatGPT, Perplexity, Claude or Gemini what to buy, do they name your store? Two: how much is your email list likely leaving unearned each month? We check both and send you a PDF the next morning, yours to keep.

30+ checks 4 AI assistants Email gap estimate PDF report · 24 hours Free

No call required. No chasing afterwards. The report is yours, whatever you decide.

Run it now

Three fields. That's all we need.

Your store, your email, your brand name. The checks start the moment you submit, and the report lands the next morning.

It's built for Shopify stores doing roughly £500k or more a year in sales. Smaller stores still get the report, with the caveats marked honestly.

Get the audit

We send the report to the email you give us. We don't add you to any list, and we don't follow up unless you reply.

Free · GDPR-compliant · UK-hosted · we use your email to send the report

§ 01 · The form
What we check

Thirty checks across four AI assistants.

We ask ChatGPT, Perplexity, Claude and Gemini the same questions your customers ask them. Then we look at whether each one names your store, and what it would take to be named more often.

01How often you're namedHow often each AI assistant names your store when people ask what to buy in your category.
02Signs you're trustedThe signals on your store and across the web that tell each assistant you're a brand worth recommending.
03The data AI readsThe behind-the-scenes data AI reads about your products, prices and answers. We check it's complete and correct.
04Who gets named insteadThe competitors named in your place, where it happens, and what they do that you don't.
05Ready for AI shoppingWhether AI shopping assistants can read your product range and recommend it to a buyer.
06What to fix firstThree things to do this week, three to do this month, three you can safely ignore.
§ 02 · The checks
What you get

A report you can act on the same day.

Not a 60-slide audit no one reads. A simple score for each area, every problem named in plain words, and the fix written underneath it.

The last section sorts the fixes by urgency. You could do all of it without us.

§ 03 · The report
The second number

Email should make 25 to 30% of an online store's revenue. Under 15% means money is sitting on the list.

We estimate your gap in pounds from your store's size and what we can see from the outside, including joining your list ourselves and seeing what actually arrives. Conservative on purpose. The exact figure comes later, from your own data, in the Sprint.

01
The benchmark

Stores your size make 25 to 30% of revenue from email. Under 15% means money is sitting on the list.

02
The signup test

We join your list and abandon a cart. What arrives, and what doesn't, tells us which flows are missing.

03
The estimate

A monthly figure in pounds for what the gap is likely worth. Conservative on purpose.

Why it matters

If AI doesn't name your store, those shoppers never see you.

In May 2026, 40% of UK adults used AI to research what to buy. The stores that get named win those sales without paying for them.

40%UK adults using AI to research purchases · May 2026

Source · Ofcom AI Use Tracker, Q1 2026

§ 05 · Why it matters
Audit questions

Common ones, answered straight.

Is it really free? What's the catch?+

It's really free. It costs us a little to run, so we'd rather you read the report and get in touch than not run it at all. There's no email gate, we don't sell your data, and we don't add you to a list.

How is this different from a normal SEO audit?+

An SEO audit checks how Google sees you. This checks how the AI assistants see you. They read different things and give different answers. If you do well on Google but ChatGPT can't name you, this finds that.

Does the report tell me what to fix, or just what's wrong?+

Both. Every problem comes with the fix. The last section sorts the fixes into what to do this week, what to do this month, and what to leave for now. You could do it all without us.

Do I have to be a Practical Reason client?+

No. Run the audit, read the report, fix what you can. If you'd like help with the rest, we're here. Most people who run it never become clients, and that's fine with us.

How recent is the data?+

It's live. We run the questions the moment you submit, against the current version of each AI assistant. If you want to track your progress, we'll re-run the report free every 90 days.

How can you estimate my email revenue without my data?+

From benchmarks for your store size and what's visible from the outside: your signup flow, what arrives after we join the list, what an abandoned cart triggers. It's an honest estimate, marked as one. The exact number comes from your own Klaviyo or Mailchimp in the Sprint, with your permission, before any monthly fee starts.